Terms of Service

1. Acceptance of Terms

Welcome to Grit-Sync ("Service"), a Buy America Build America (BABA) compliance intelligence platform operated by Grit Force Inc. ("Company," "we," "us," or "our"), accessible at baba-assistant.up.railway.app.

By accessing or using the Service, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. Service Description

Grit-Sync is a software-as-a-service (SaaS) platform that provides compliance intelligence tools for Buy America Build America Act requirements. The Service includes, but is not limited to:

• Product Classification Engine — Categorization of construction materials as Iron & Steel, Construction Material, Manufactured Product, or Excluded under BABA regulations.
• AI-Powered Compliance Q&A — Retrieval-augmented generation (RAG) system for answering BABA regulatory questions with source citations.
• Per-Project Compliance Matrix — Tracking and managing BABA compliance status across bid items.
• De Minimis Calculator — Automated calculation of de minimis cost thresholds.
• Supplier Certificate Management — OCR-based extraction and validation of supplier compliance documentation.
• Regulatory Alert Monitoring — Federal Register tracking for BABA-related waivers, notices, and regulatory changes.

The Service is designed to assist with BABA compliance and does not constitute legal advice. Users remain solely responsible for ensuring compliance with applicable federal and state regulations.

3. Account Terms

3.1 Account Registration

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

3.2 Account Security

You are responsible for safeguarding the credentials used to access your account. You agree to immediately notify us at [email protected] of any unauthorized use of your account. We are not liable for any loss arising from unauthorized access to your account.

3.3 Account Types

The Service supports multiple user roles, including but not limited to Administrator, Contractor, and Viewer. Access permissions and feature availability vary by role and subscription tier. Account administrators are responsible for managing user access within their organization.

3.4 Age Requirement

You must be at least 18 years of age to create an account and use the Service.

4. Subscription & Billing

4.1 Plans and Pricing

The Service is offered under the following subscription tiers:

Pricing is subject to change with 30 days' written notice. Current subscribers will be honored at their existing rate through the end of their billing cycle.

4.2 Billing Cycle

Subscriptions are billed monthly in advance. Your billing cycle begins on the date you subscribe and renews automatically each month unless cancelled. Annual billing options may be available at a discounted rate.

4.3 Payment

Payment is processed through our third-party payment processor. You agree to provide valid payment information and authorize recurring charges. All fees are in United States Dollars (USD) unless otherwise stated.

4.4 Refunds

Subscription fees are generally non-refundable. If you cancel your subscription, you will retain access to paid features through the end of your current billing period. Refund requests for exceptional circumstances may be submitted to [email protected] and will be reviewed on a case-by-case basis.

4.5 Taxes

Fees are exclusive of applicable taxes. You are responsible for paying any taxes, duties, or government levies imposed in connection with your use of the Service.

5. Data & Privacy

5.1 Your Data

You retain all rights to the data you upload, input, or generate through the Service ("Your Data"). By using the Service, you grant us a limited, non-exclusive license to process Your Data solely for the purpose of providing the Service to you.

5.2 Data Security

We implement industry-standard security measures to protect Your Data, including encryption in transit and at rest, role-based access controls, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5.3 Multi-Tenant Isolation

The Service employs row-level security and data isolation mechanisms to ensure that your organization's data is not accessible to other users or organizations on the platform.

5.4 Data Retention

We retain Your Data for the duration of your active subscription. Upon account termination, we will retain Your Data for a period of 30 days to facilitate data export, after which it will be permanently deleted unless a longer retention period is required by law.

5.5 Privacy Policy

Our collection, use, and disclosure of personal information is governed by our Privacy Policy. By using the Service, you consent to the practices described therein.

5.6 Regulatory Data

The compliance data, regulatory guidance, product classifications, and other reference content provided through the Service is compiled from publicly available federal and state sources. While we strive for accuracy, we do not guarantee that such data is complete, current, or error-free.

6. Intellectual Property

6.1 Our Property

The Service, including its software, algorithms, machine learning models, classification engine, curated knowledge base, user interface, documentation, and all related intellectual property, is and remains the exclusive property of Grit Force Inc. These Terms do not grant you any right, title, or interest in the Service except the limited right to use it in accordance with these Terms.

6.2 Trademarks

"Grit-Sync," "Grit Force Inc.," and associated logos are trademarks of Grit Force Inc. You may not use our trademarks without prior written consent.

6.3 Feedback

If you provide suggestions, ideas, or feedback regarding the Service, you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use, modify, and incorporate such feedback into the Service without obligation to you.

6.4 Open-Source Components

Certain components of the Service may incorporate open-source software. Such components are subject to their respective open-source licenses, which will be made available upon request.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Use automated scripts, bots, or scrapers to access the Service or extract data beyond what is permitted by your subscription tier.
• Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
• Upload or transmit viruses, malware, or any code of a destructive nature.
• Attempt to gain unauthorized access to other users' accounts, data, or any systems or networks connected to the Service.
• Use the Service to generate, store, or transmit content that is unlawful, defamatory, fraudulent, or infringing.
• Resell, sublicense, or distribute access to the Service without our prior written consent.
• Misrepresent the Service's output as certified legal advice, engineering determinations, or official government guidance.

We reserve the right to suspend or terminate accounts that violate this Acceptable Use policy, with or without notice.

8. Disclaimers

8.1 No Legal Advice

The Service provides compliance intelligence and decision-support tools. The information, classifications, and guidance provided by the Service do not constitute legal, engineering, or professional advice. You should consult qualified professionals for specific compliance determinations.

8.2 "As Is" Provision

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8.3 No Guarantee of Accuracy

While we employ rigorous data curation and validation processes, we do not warrant that the Service's product classifications, compliance determinations, regulatory interpretations, or AI-generated responses are complete, accurate, or current. Federal and state regulations are subject to change, and interpretations may vary by jurisdiction and agency.

8.4 Service Availability

We do not guarantee that the Service will be uninterrupted, error-free, or available at all times. We may perform scheduled or emergency maintenance that temporarily affects availability. Enterprise-tier subscribers may be entitled to specific uptime guarantees as set forth in their Service Level Agreement (SLA).

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRIT FORCE INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, or business opportunities;
• Cost of procurement of substitute services;
• Regulatory fines, penalties, or sanctions arising from reliance on the Service's output;
• Project delays, bid disqualifications, or contract disputes related to compliance determinations;
• Any damages arising from unauthorized access to or alteration of your data;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us at [email protected] or through your account settings. Termination takes effect at the end of your current billing period. You will not be charged for subsequent periods.

10.2 Termination by Us

We may suspend or terminate your access to the Service, without prior notice or liability, for any reason, including but not limited to: breach of these Terms, non-payment, fraudulent activity, or conduct that we determine in our sole discretion to be harmful to the Service or other users.

10.3 Effect of Termination

Upon termination:

• Your right to access and use the Service ceases immediately (or at the end of your billing period for voluntary termination).
• You may request export of Your Data within 30 days of termination.
• We may delete Your Data after the 30-day retention period.
• Sections 5, 6, 8, 9, and 11 shall survive termination.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of California. You consent to the personal jurisdiction of such courts and waive any objection to venue therein.

11.1 Dispute Resolution

Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes informally by contacting the other party. If informal resolution is unsuccessful within 30 days, either party may pursue remedies in accordance with this section.

11.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

11.3 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Provide notice through the Service's user interface or via email to registered users.
• For material changes affecting pricing or data handling, provide at least 30 days' advance notice.

Your continued use of the Service after the effective date of revised Terms constitutes acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Service and terminate your account.

13. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, please contact us:

Grit Force Inc.
Email: [email protected]
Web: baba-assistant.up.railway.app

We aim to respond to all inquiries within two (2) business days.